NAVWarrantyManagement

Warranty departments need the ability to manage warranty claims in way that will provide accurate and consistent reporting of warranty costs and other metrics.

The standard NAV functionality provides the individual components required to manage warranty transactions, but does not tie them together in any way. This results in inconsistent entry and the inability to properly track and report on warranty claims.

The DMS Warranty Module allows users to create a “Warranty Claim” document. This claim document serves as a container for all other documents/entities related to this warranty claim, such as return orders, purchase orders, sales orders, credit memos, and production orders.

The user is able to create all of these related documents from the main warranty claim document. This ensures that all information is consistent across all documents and transactions.

All claims are created with the warranty wizard.

The warranty claim card manages all warranty claim information.